FAQs

Frequently asked questions about the library.

STUDENTS, STAFF, AND FACULTY

Your TWU ID card is your Library card. The barcode on your TWU ID allows you to borrow and place holds on print material from the library, as well as request material from other libraries.  

If you do not have a TWU ID card but are entitled to one:

A campus map is here.


ALUMNI

Alumni may obtain a digital alumni card from the Alumni Office. Please email alumni@twu.ca for instructions on how to get access to your card.

  • Anyone who has graduated from Trinity Western is eligible for a TWU alumni card.
  • There is no charge for the card.
  • Anyone with an alumni card can obtain library privileges for $15 per year.


COMMUNITY BORROWERS

Community borrowers may obtain a library card from the Borrower Services desk. Library privileges are $60 per year.

STUDENTS, STAFF, AND FACULTY

The barcode on your TWU ID allows you to borrow and place holds on print material from the library, as well as request material from other libraries.  

  • If you do not have a barcode, contact the following departments:

For TWU ID card holders, the 14-digit barcode on your card is used for these services only:

  • Ordering interlibrary loan material. 
  • Placing holds on print material in the library’s collection.
  • Checking out physical material at the library.
  • Renewing checked-out material online.
  • Viewing your library account online

The barcode is not required to access electronic resources from off campus. Use your TWU username and password instead.


STUDENTS

  • No action is necessary if you have a library barcode on your TWU ID card. Undergraduate and graduate student barcodes are automatically uploaded to the library's system and are active if the student is enrolled in the current or following semester.

STAFF / FACULTY

  • Staff and faculty must contact the library to activate their card. If you are a new staff or faculty member or if your barcode is not recognized by the library's system, e-mail a photo or scan of your TWU ID card to circ@twu.ca and library personnel will create or update your library account. You may also talk with Borrower Services staff in the library or on the phone at 604-513-2023.

Need a Card or Barcode?

  • If you do not have a TWU ID card or barcode but are entitled to one:

STUDENTS, STAFF, AND FACULTY

A campus map is here.


ALUMNI

Contact the Alumni Office on the second floor of the Reimer Student Centre.


COMMUNITY and OTHER BORROWERS

Community and other borrowers may email the Borrower Services desk or phone 604-513-2023.

Yes. First check the list of participating CPSLD institutions. They usually require only a valid TWU ID card for you to borrow items. However, some may ask for a COPPUL card as well, which is available from the TWU Library Checkout counter. Take your COPPUL card and your valid TWU ID/Library card to the other library. You will be given a temporary card that allows you to check out materials. Which materials you may check out depends on the policies of the other library. Click on the here for links to libraries at COPPUL member institutions.

No. However, you may check out books for your spouse on your card, or your spouse may purchase community borrower privileges for $60 per year.

Yes. Community borrower cards are available for residents of the Lower Mainland and Whatcom County (WA) at the Checkout counter for $60 per year.

TWU alumni may purchase a borrower card for $15 by showing their alumni card.

Note that Community Borrower cards and Alumni cards do not give remote access to our electronic databases and e-books.

Yes, if you are a student registered in the current or following semester and you have a student ID card with a library barcode (starts with 2339...), you may borrow books.

No. For your own security, cards may be used only by the person to whom they were issued.

Each library has a different policy. The COPPUL website lists the services available at some university libraries. Alternatively, you can go to the website of the library you're planning to visit and search for their COPPUL policy. It's always a good idea to phone ahead to check what their lending policy is for students from other Canadian universities.

​Interlibrary Loan allows you to obtain articles and books from other libraries. For community borrowers and alumni, the charge is $15.00 per item. Click here to get started.