Alloway Library will assess fees for material returned in damaged condition.
Damage includes marks caused by pen, pencil, highlighter, paper-clips, folding, tearing, cutting, food, liquids, by exposure to heat, dampness, dirt, pets, small children, etc.
Ruined material are items that are damaged beyond repair and recovery and cannot be retained in the collection. This includes: damage that is obvious, pervasive or extensive to the whole item; damage which affects the condition of the item; damage which detracts from the appearance of the item.
Defaced material: A fee of $5 per item may be assessed for items that have slight or easily reparable damage, where the damage is noticeable but not distracting such as slight stains, marks or warping and limited to a few pages. A fee may also be assessed when the material is returned with multiple bookmarks or sticky notes.
If you feel that you have been charged an inappropriate fee, you may make an appeal. Fill in an Fee Appeal form at the library and our staff will review your case.
Land Acknowledgement
Trinity Western University's Langley campus is located on the traditional, ancestral, unceded territory of the Stó:lō people. We are grateful for the opportunity to live, work, and learn on this land.