Alloway Library will assess fees for material returned in damaged condition. 

Damage includes marks caused by pen, pencil, highlighter, paper-clips, folding, tearing, cutting, food, liquids, by exposure to heat, dampness, dirt, pets, small children, etc.

Ruined material are items that are damaged beyond repair and recovery and cannot be retained in the collection. This includes: damage that is obvious, pervasive or extensive to the whole item; damage which affects the condition of the item; damage which detracts from the appearance of the item.

• The borrower is charged the current replacement cost for the material plus a $15  replacement fee for each title. 
• The damaged copy may be released to the borrower, if desired, upon payment of all fees and/or receipt of a replacement copy.

Defaced material: A fee of $5 per item may be assessed for items that have slight or easily reparable damage, where the damage is noticeable but not distracting such as slight stains, marks or warping and limited to a few pages. A fee may also be assessed when the material is returned with multiple bookmarks or sticky notes.

If you feel that you have been charged an inappropriate fee, you may make an appeal. Fill in an Fee Appeal form at the library and our staff will review your case.

There are no overdue fees on most items from the collection (books and media), but the following exceptions do apply:

Exceptions

• For overdue items from Course Reserves, the fee for keeping the material is $1/hour.
• For items that have been recalled and not returned by the recall due date, the fee for keeping the material is $1/day. 

We will send you one due date reminder before the material is due and another reminder after the due date has passed. Alloway Library also provides paper due date reminders for your convenience at the time of check-out. Overdue reminders are sent as a courtesy to patrons and it is the patron’s responsibility to know when borrowed material is due. 

If our records show that the material hasn't been renewed or returned, our system will assume that the material is lost and will send a bill for the cost of replacing the material. Replacement costs tend to be higher than any overdue fee, so it's always best to return library material anytime. If  you have paid for lost material and then find it, we will refund what you paid, less whatever fees are due.

If you have library material that has been really lost or stolen you will need to pay for that material.

Please pay fees promptly. Borrowing privileges are blocked:

• when 1 or more items are overdue
• when more than $20 is owing to Alloway Library
• when a fee of any amount remains unpaid after 30 days.
• after two items are assumed or declared lost

Alloway Library may place a hold on a student’s account which could prevent the release of grades, course registration or even graduation until outstanding charges are resolved.

If you feel that you have been charged an inappropriate fee, you may make an appeal. Fill in an Fine Appeal form at the library and our staff will review your case.

Fines may not be appealed on the basis of good intentions, ignorance of library policies, forgetfulness or failure to receive notification