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About the Library

Hours, Staff, Map, etc.

TWU Library AskAway Policy Page

Library Homepage

Library Status Page

  General Information

Library Branches

Norma Marion Alloway Library

Service Hours

Library Policies

Library Floor Plans​

Circulation / Checkout/
Loans Phone Numbers

Circulation or Borrower Services: 604-513-2023

Reference Desk
Phone Number

604-513-2121 ext. 3903

Email Address for Reference Questions
Reference Librarians contact list:

  Resources & Services

Library OneSearch,uid&direct=true&setup=1&profile=eds

Classic Catalogue

Indexes & Databases

Institutional Repository / Digital Collections


TWU Archives:

C.S. Lewis and Friends Collections:

Google Scholar link 

Database Authentication

The linked page gives instructions on how to authenticate.​
New login procedure! At the "Sign in" page, students need to enter their Moodle username (John.Doe) + or ( At "Enter password," use your Moodle password to log in for off-campus access. Students are encouraged to contact TWU IT's public assistance if experience further login issues.

Research Guides

Link to Research Guides can be found on the Library home page
Direct link:

Citation Guides


Contact a Research Librarian for assistance.

List of Librarians


Students can look up items on reserve from the Course Reserves tab on the library homepage.

Faculty can find information related to course reserves, including eligibility of materials for course reserve, the form for placing materials on reserve, and guidance for linking e-copies of required readings to Moodle, on the Course Reserves tab of the Faculty Services libguide.

Interlibrary Loans


Online Journals

Print Journals

Print journals

Current issues of print journals are held on the Main Level of the library and are shelved alphabetically by title. Bound back issues are also located on the Main Level of the Library.  Microfiche and microfilm are in the Microforms Room on the Main Level

See Library Floor Plan 

Archives and Special Collections Search TWU Archives and Special Collections:
Curriculum Resource Centre

Technical Help

IT Services for Students:

Writing Centre Contact
WriteAway link
eResources Emergency Contact
If any of our databases are reported as being offline, contact Caroline Ahn (

  Borrowing Information

Library Cards

Loan Periods

Holds/ Recalls/ Requests
How to place a Hold video tutorial:


Fines/ Penalties

Borrowing Policies

Library Account Information

Patron Account Information Or click on the "My Account" link under the Services heading.

After Hours Book Return There is an after hours book-drop for books and media outside the main entrance to the library.
In order to avoid fines, return material on time.


  Equipment & Facilities

Internet Access

Wireless Access

Students access is through TWU wireless. More information.

Photocopiers There are two photocopier stations in the library, one each on the Main and Upper levels. Both photocopiers are equipped with a debit card reader, and the one on the Main Level accepts coins. Users are required to purchase debit cards from Borrower Services staff to use these machines. Both copiers will also scan to e-mail for free.


Computers are networked to the central print station located on the Main Level. Student using this printer pay from their PaperCut account.  

Both copy cards and top-up cards (for PaperCut accounts) can be purchased at Borrower Services on the Main Level.

Microfilm/ Microfiche

The library’s microform collection is stored on the Lower Level of the library. The microform collection is non-circulating and must be used within the library.  

Meeting/ Study Rooms

Independent and group study rooms are available in the library for two-hour bookings at a time, and may be extended at the end of the booking period, provided no one else has reserved the room.  Rooms may be reserved in advance. Reservations are made online from the "book a study room" link on the main page.

More information found here:

Computer Labs

The library has a computer lab on the main level. The software installation varies according to the machine and location.

  Campus Information

Academic Calendar

Class Timetable

Exam Schedules

Campus Maps

  Other Resources

Directions to TWU 

AskAway Local Administrator(s)

Elizabeth Kreiter, 
AskAway backup: Tracey Krause,