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About the Library: AskAway TWU Library Policy Page

Hours, Staff, Map, etc.

TWU Library AskAway Policy Page

Library Homepage http://www.twu.ca/library/

Library COVID-19 Page

https://libguides.twu.ca/COVID19

  General Information

Library Branches

Norma Marion Alloway Library

Service Hours

http://libguides.twu.ca/hours

Library Policies

http://libguides.twu.ca/more_library_services
Copyright: https://libguides.twu.ca/copyright/home

Library Floor Plans

http://libguides.twu.ca/maps​

Circulation / Checkout/
Loans Phone Numbers

Circulation or Borrower Services: 604-513-2023
 

Reference Desk
Phone Number

604-513-2121 ext. 3903 TWU reference has moved online: infodesk@twu.ca

Email Address for Reference Questions

infodesk@twu.ca
Reference Librarians contact list: https://libguides.twu.ca/help

  Resources & Services

Library Catalogue

https://ezproxy.student.twu.ca/login?url=http://search.ebscohost.com/login.aspx?authtype=ip,uid&direct=true&setup=1&profile=eds

Classic Catalogue

http://library.twu.ca/

Indexes & Databases

http://libguides.twu.ca/articles

Google Scholar link https://ezproxy.student.twu.ca/login?url=http://scholar.google.com/schhp?hl=en 

Database Authentication

The linked page gives instructions on how to authenticate. https://libguides.twu.ca/c.php?g=394435&p=2683704​
New login procedure! At the "Sign in" page, students need to enter their Moodle username (John.Doe) + @mytwu.ca or @twu.ca (John.Doe@mytwu.ca). At "Enter password," use your Moodle password to log in for off-campus access. Students are encouraged to contact TWU IT's public assistance if experience further login issues.

Research Guides

Link to Research Guides can be found on the Library home page
Direct link: https://libguides.twu.ca/?b=s

Citation Guides http://libguides.twu.ca/citation_style_guides

Instruction

Contact the reference Research Librarian for assistance.
https://libguides.twu.ca/help

List of Librarians

http://libguides.twu.ca/more_library_services/faculty-staff

Reserves

The Library does not have physical course reserves at this time. Instructors have placed assigned readings in Moodle.

Interlibrary Loans

https://libguides.twu.ca/interlibrary_loan

eJournals

Online Journals

Print Journals

Print journals

Current issues of print journals are held on the Main Level of the library and are shelved alphabetically by title. Bound back issues are also located on the Main Level of the Library.  Microfiche and microfilm are in the Microforms Room on the Main Level

See Library Floor Plan 

Archives and Special Collections Search TWU Archives and Special Collections: https://archivessearch.twu.ca/
Curriculum Resource Centre https://libguides.twu.ca/education_home/curriculum_resource_centre

Technical Help

IT Services for Students: http://www.twu.ca/help

Writing Centre Contact https://www.twu.ca/learning-commons/writing-centre
Email: writingcentre@twu.ca
eResources Emergency Contact
 
If any of our databases are reported as being offline, contact Caroline Ahn (caroline.ahn@twu.ca).

  Borrowing Information

Library Cards

http://libguides.twu.ca/c.php?g=595670&p=5058585

Loan Periods

http://libguides.twu.ca/c.php?g=595670&p=5058586

Holds/ Recalls/ Requests

http://libguides.twu.ca/c.php?g=595670&p=5058587
How to place a Hold video tutorial: https://vimeo.com/427429264/e8565680b6

Renewals

http://libguides.twu.ca/c.php?g=595670&p=5058586

Fines/ Penalties

http://libguides.twu.ca/c.php?g=595670&p=5058586

Borrowing Policies

http://libguides.twu.ca/c.php?g=595670&p=5058585

Library Account Information

Patron Account Information Or click on the "My Account" link under the Services heading.

After Hours Book Return There is an after hours book-drop for books and media outside the main entrance to the library.
In order to avoid fines, return material on time.

 

  Equipment & Facilities

Internet Access

http://libguides.twu.ca/c.php?g=401226&p=2730983 

Wireless Access

Students access is through TWU wireless. More information.

Photocopiers

http://libguides.twu.ca/faqs/copying_printing There are two photocopier stations in the library, one each on the Main and Upper levels. Both photocopiers are equipped with a debit card reader, and the one on the Main Level accepts coins. Users are required to purchase debit cards from Borrower Services staff to use these machines. Both copiers will also scan to e-mail for free.

Printers

Computers are networked to the central print station located on the Main Level. Student using this printer pay from their PaperCut account.  

Both copy cards and top-up cards (for PaperCut accounts) can be purchased at Borrower Services on the Main Level.

Microfilm/ Microfiche

The library’s microform collection is stored on the Lower Level of the library. The microform collection is non-circulating and must be used within the library.  

Meeting/ Study Rooms

Independent and group study rooms are available in the library for two-hour bookings at a time, and may be extended at the end of the booking period, provided no one else has reserved the room.  Rooms may be reserved in advance. Reservations are made at Borrower Services on the Main Level of the library.

Computer Labs

The library has a computer lab on the main level. The software installation varies according to the machine and location. Go here for a detailed description of which software is on which computers.

  Campus Information

Academic Calendar

http://www.twu.ca/academics/academic-calendar

Class Timetable

http://www.twu.ca/academics/office-registrar/course-timetable

Exam Schedules

http://www.twu.ca/academics/office-registrar/exam-schedule

Campus Maps

http://www.twu.ca/about/campus-locations/campus-map

  Other Resources

Directions to TWU

http://www.twu.ca/about/directions-twu 

AskAway Local Administrator(s)

Tracey Krause, tracey.krause@twu.ca
AskAway backup: Caroline Ahn, caroline.ahn@twu.ca