Norma Marion Alloway Library

Interlibrary Loan (ILL) - Borrowing from other Libraries

Requesting ILLs from TWU Library

  • The TWU Library uses Relais ILL for its Interlibrary Loan management. 
  • Libraries with systems that do not communicate with Relais ILL can place requests through our online institutional request form. Please contact us at ill@twu.ca for a User Login and Password.
  • We are able to fill requests from within North America only. 
  • By submitting a request you are accepting our terms and conditions.

Institutional ILL Request Form

Contact Information
Library Organization / Name Norma Marion Alloway Library 
NUC / ShareIT / LAC Code BLTW
OCLC Code TWV
Shipping Address

Interlibrary Loans

Norma Marion Alloway Library

Trinity Western University

22500 University Drive

Langley, BC V2Y 1Y1

ILL contact telephone

Library fax

604-513-2121 ext. 3912 or 3907

604-513-2063
ILL contact email

General Messages: ill@twu.ca

Generic Script Messages: bltwgsm@relais-host.com

ISO messages: bltwiso@relais-host.com

Odyssey: 64.141.84.15
Library hours and closures https://libguides.twu.ca/hours
General Information
Library Catalogue URL https://www.twu.ca/library
ILL software OCLC Relais ILL
Consortia memberships BCELN, COPPUL, CRKN, eHLbc
Loan Information
Returnable Loans Print Books: 7 weeks from date of request.
Renewals Books only
Non-returnable Copies Copies and/or scans provided for print journal articles, print book chapters, e-book chapters, e-journal articles
Not for Loan

Curriculum Materials (all call nos. in the LT range)

Audio-visual materials

Media (loan to BCELN academic institutions only)

Print Journals

Print TWU Theses (see below for electronic versions)
Other

Electronic versions of TWU Theses: 

 

Microfilming:

  • service not available
Charges / Fees
Billing
  • Invoices are issued with each item requested.
  • Exceptions exist for consortia and other special reciprocal agreements.
Returnable loans

COPPUL, BCELN, Illume, OCUL, CAUL-CBAU, BCI libraries: No charge

Other Canadian libraries: $10 CDN per title

Non-Canadian libraries: $15 USD per title
Non-returnable copy charges

COPPUL, BCELN, Illume, OCUL, CAUL-CBAU, BCI libraries: No charge

Other Canadian Libraries: $10 CDN for 1-40 pages, then $0.25 per page

Fax Service to any library: $10 CDN for 1-40 pages, then $0.25 per page

OCLC Non-Canadian libraries: $10 USD per request
Replacement charges Cost of book replacement + $15 processing fee
Invoice payments information

Lori.Penner@twu.ca

604-513-2121 ext. 3912