Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Interlibrary Loan (ILL) - Borrowing from other Libraries: External Libraries' Information

Introduction

Requesting ILL material from the TWU Library

  • The TWU Library uses Relais ILL for its Interlibrary Loan management. 
  • Libraries with systems that do not communicate with Relais ILL can place requests through our online institutional request form. Please contact us at ill@twu.ca for a User Login and Password.
  • We are able to fill requests from within North America only. 

 


By submitting a request you are accepting our terms and conditions.

Contact Information
Library Organization / Name Norma Marion Alloway Library 
NUC / ShareIT / LAC Code BLTW
OCLC Code TWV
Shipping Address

Interlibrary Loans

Norma Marion Alloway Library

Trinity Western University

22500 University Drive

Langley, BC V2Y 1Y1

ILL contact telephone

Library fax

604-513-2121 ext. 3912 or 3907

604-513-2063

ILL contact email

General Messages: ill@twu.ca

Generic Script Messages: bltwgsm@relais-host.com

ISO messages: bltwiso@relais-host.com

Odyssey: 64.141.84.15

Library hours and closures https://libguides.twu.ca/hours
General Information
Library Catalogue URL https://www.twu.ca/library
ILL software OCLC Relais ILL
Consortia memberships BCELN, COPPUL, CRKN, eHLbc
Loan Information
Returnable Loans Print Books: 3 weeks from date of request receipt / renewable on request
Renewals Books only
Non-returnable Copies Copies and/or scans provided for print journal articles, print book chapters, e-book chapters, e-journal articles
Not for Loan

Curriculum Materials (all call nos. in the LT range)

Audio-visual materials

Media

Print Journals

Print TWU Theses (see below for electronic versions)

Other

Electronic versions of TWU Theses: 

Microfilming:

  • service not available
Charges / Fees
Billing
  • Invoices are issued with each item requested.
  • Exceptions exist for consortia and other special reciprocal agreements.
Returnable loans

COPPUL, BCELN, Illume, OCUL, CAUL-CBAU, BCI libraries: No charge

Other Canadian libraries: $10 CDN per title

Non-Canadian libraries: $15 USD per title

Non-returnable copy charges

COPPUL, BCELN, Illume, OCUL, CAUL-CBAU, BCI libraries: No charge

Other Canadian Libraries: $10 CDN for 1-40 pages, then $0.25 per page

Fax Service to any library: $10 CDN for 1-40 pages, then $0.25 per page

OCLC Non-Canadian libraries: $10 USD per request

Replacement charges Cost of book replacement + $15 processing fee
Invoice payments information

Lori.Penner@twu.ca

604-513-2121 ext. 3912