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Concierge - Information Bank: Common Tech & Reference Scripts

Reference Scripts

Interlibrary Loan

If we don't have an article you need, you can always order it through Interlibrary Loan. It takes from a few days to a week, costs $2, and arrives as a PDF in your mailbox.

Of course if you're having trouble accessing an article that you feel should be available to you, don't hesitate to contact us at infodesk@twu.ca We're more than happy to help.

 

Tech Support Scripts

Clearing Browser Caches

Try clearing your browser cache. Sometimes the wrong page gets stuck in the cache and your browser accesses that page rather than the live page that you need. Clearing the cache gets rid of that. If you're not sure how to clear your cache, this page on eHow shows how to clear the cache on many different browsers.