Borrower Services staff are able to create OCR/PDF versions of print material held in the library’s collection for users unable to visit the library.
Please allow a minimum of four (4) working days to receive scanned material requested from Alloway Library.
Faculty members, please see our Faculty Services page at http://libguides.twu.ca/faculty_services.
Library borrower services are now closed and thus print books are unavailable for study or sign-out. We realize that this is a challenge for faculty course preparation and research, but the situation is beyond our control. Please see the e-mail links for support under the General Information tab.
VPN and database access
You do not need to be on TWU VPN to access our databases. Some faculty, in fact, have had difficulty opening databases while on VPN. This issue has now been resolved, so you can use TWU databases whether on VPN or not.
Research Guides
With print access being unavailable for many of our students, our Research Guides (along with our OneSearch tool on the library home page) offer a doorway into multiple electronic books and articles. Please encourage your students to access the Research Guides. See also the Research Guides tab in this site.
E-mail and Zoom research support
Faculty and staff can access Zoom for video meetings with librarians, using their TWU login via the link below. You don’t need to get an account from IT. Your regular TWU login is the credential you will need for Zoom: http://twu.zoom.us
You can contact a librarian, by e-mail or video, for any kind of support. For a video discussion, simply e-mail infodesk@twu.ca to agree on a time. Hosting and joining a meeting in Zoom is very straightforward. You do need to install the program on your machine or device. There are useful training videos on how to use Zoom via this link: https://support.zoom.us/
Using Zoom in Online Classes
See this YouTube video explaining how students can best use Zoom: https://www.youtube.com/watch?v=wbnyQwsVbiY
Interlibrary Loans (ILLs)
Requests may be submitted for electronic articles, book chapters, and print book loans. Before submitting, please kindly take into consideration that the library incurs significant time and costs acquiring ILLs. Print book requests, especially, may be difficult to fulfill or will take significantly longer to receive at this time. Thank you for understanding.
Schools are accepting returns, so please return ILL material by the due date.
Scanning
You can scan documents up to what’s allowed by fair dealing and then post them on Moodle or send them directly to students. The library has limited scanning services. Note that much of what you want to scan will be subject to copyright. See the library's copyright page for more or contact infodesk@twu.ca to seek more information on specific situations.
Library Blog
The library blog - https://create.twu.ca/library/ - regularly has columns to support your teaching. You can pass them on to your students as well.
Two Templates for Communicating Copyright Compliance in Digital Course Delivery
The Canadian Association of Research Libraries (CARL) has developed some copyright guidance to assist in the rapid transition to online course and exam delivery. They hope this resource will be a useful template that you can adapt to help instructors who are moving course materials online.
Serving Student Access Needs As We Rapidly Shift to Online Course and Exam Delivery: Copyright Considerations (Google doc)
Open Access Collections
Curriculum Builder is an available resource in Moodle that enables you to search for e-content (books, articles) in our Library OneSearch system and add them as readings on a Moodle course site.
For a clear tutorial on using EBSCO Curriculum Builder:
https://vimeo.com/405552544/28241b4588
To locate Curriculum Builder:
First, open editing and choose to Add an activity or resource. You will find EBSCO Curriculum Builder as an activity.
Faculty colleagues, we are here to help your students with their research assignments. Please post this slide in your Moodle sites or share this with your students during your virtual classes.